Waiting Time
Waiting charges begin 15 minutes after the scheduled pick-up time on departures.
After 15 minutes, waiting time is retroactive to the scheduled departure. Waiting Time charges are assessed hourly.Train schedules cannot be monitored therefore billing begins at the scheduled pick-up time.

No-Show Fee
A no-show fee equal to the trip cost plus %20 Service charge plus applicable waiting time will be charged when the passenger fails to show at the designated location. In order to avoid this charge, passengers should not leave designated locations without notifying Silver Line Limo.

Sedan Car Cancellations
Round Trips must be canceled as two separate reservations. A cancellation fee equal to %30 of the trip cost plus 20% service charge will be charged for any cancellation before 24 hours scheduled pick-up time. Cancellation within 24 hours will result in a full charge equal to the cost of the trip plus the 20% service fee.
note: A nonrefundable deposit of %30 is required for reservation.

Stretch Limousine Cancellations
(Applies to Stretch Limousines, Vans & Coach Vehicles)
A 30% Non-Refundable Deposit is required to hold all stretch Limousine reservations. Cancellations within 7 Days of this reservation forfeit 100% of the total bill plus 20% service fee. Otherwise, 50% plus 20% service fee of the total bill will be forfeited without exception.

Surcharges
-There is a $20.00 surcharge for service scheduled between midnight and 6:00 am.
-All out-of-pocket charges, including two way tolls, parking, airport fees will be billed to customer.
-All rates exclude 20% gratuity.
-There is a $25.00 surcharge for service scheduled Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day, New Year's Day, and after 5:00 p.m. Christmas Eve and New Year's Eve.
note: A nonrefundable deposit of %30 is required for reservation.

Methods of Payment
We accept cash and most major credit cards, American Express, Master Card and Visa.

Hourly Rates
Hourly rates are Billed from the time the driver leaves the Silver Line Limo facility until the time he returns.
Fractions of an hour are charges at a half-hour rate.

We Reserve the Right
Silver Line Limo reserves the right to cancel any Service without Refund, If the Operator or the Office feels that the Renter/Party of the Renter is putting the Operator or The Mode of Transportation or The Renter/Party of the Renter in danger of Injury. Or if the Renter/Party of the Renter is in the possession of any Illegal Material or Substance, this service will be canceled without refund. This is without exception.